Privacy Policy

Last updated: 11 March, 2025

10 Kinds of People Ltd ("We," "Us," "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Our website authorless.ai, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Relationship with Terms and Conditions

This Privacy Policy forms part of, and should be read alongside, our Terms and Conditions ("Main Terms"). Defined terms used in this Privacy Policy have the same meaning as in the Main Terms unless otherwise specified.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will post the updated version on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our website and services after any changes constitutes your acceptance of the new terms.

Data Controller

10 Kinds of People Ltd, registered in England and Wales with company number 7750199, acts as the data controller for personal information collected through the Site. You can contact our Data Protection team at .

Legal Bases for Processing

We process your personal data under the following legal bases:

Contract Performance: Processing necessary for the performance of our contract with you (providing our services)
Legal Obligation: Processing necessary for compliance with our legal obligations
Legitimate Interests: Processing based on our legitimate interests in operating and improving our business
Consent: Processing based on your specific consent, such as for marketing communications

Collection of Information

We may collect information about you in the following ways:

Personal Data

Personally identifiable information that you voluntarily provide:

Name and email address (legal basis: contract performance)
Telephone number for account security (legal basis: legitimate interests)
Contact form submissions (legal basis: legitimate interests)
Account credentials (legal basis: contract performance)

Mailing List

With your explicit consent, we collect your email address for marketing communications. You can withdraw consent at any time by:

Clicking the "Unsubscribe" link in our emails
Logging into your account and adjusting communication preferences

Credentials and Access Tokens

To enable core features of the Service, you may provide various credentials and access tokens:

Account passwords and authentication tokens for accessing our Service
API keys, OAuth tokens, and access credentials for third-party platforms and services
Account credentials for platforms where you want content published
Integration tokens for connecting external tools and services

We process this data under contract performance as it's essential for providing our core services. All credentials are stored securely using industry-standard encryption at rest and in transit. We implement strict access controls and security measures to protect this sensitive data.

We only use these credentials to:

Authenticate you to our Service
Publish content to your connected platforms
Integrate with services you've explicitly connected
Perform automated actions you've requested

We never share credentials with third parties or use them for purposes beyond providing our core services.

LinkedIn Data

When you connect your LinkedIn account to our Service:

a) Any data obtained from LinkedIn through your authorization is used solely for the purpose of publishing content on your behalf b) We do not use LinkedIn data for advertising purposes c) We do not store your LinkedIn Profile Data d) We maintain only the authentication tokens necessary to provide the publishing functionality you have authorized

Facebook and Instagram Data

When you connect your Facebook or Instagram account to our Service:

a) We collect and store only the OAuth access tokens necessary to publish content on your behalf b) For Instagram, we collect your Instagram User ID for content publishing functionality c) We use these tokens solely to publish content to the platforms you've authorized d) We do not use your Facebook or Instagram data for advertising purposes e) We do not store or process your Facebook or Instagram profile data f) We request only the minimum necessary permissions: - For Facebook: 'pages_manage_posts' and 'pages_read_engagement' to publish and manage content - For Instagram: 'instagram_business_basic' and 'instagram_business_content_publish' to publish content g) We upload media files to these platforms on your behalf when you schedule content for publication h) All credentials are stored securely using industry-standard encryption

SMS Verification

To prevent fraud and maintain platform integrity (legal basis: legitimate interests), we require SMS verification during registration. We:

Collect your phone number temporarily for verification
Store only a one-way cryptographic hash of the number
Delete the original phone number after verification
Retain the hash for fraud prevention even after account deletion

Technical Data

Information our servers automatically collect (legal basis: legitimate interests):

IP address
Browser type and version
Operating system
Access times
Pages viewed before and after accessing the Site

Analytics

We use analytics tools to understand site usage (legal basis: legitimate interests). This involves:

Collecting anonymized usage statistics
Using first-party cookies for essential site functionality
Using third-party cookies only with your consent

Affiliate Program Data

For participants in our Affiliate Program, we collect:

Bank account details for processing Commission payments

This information is stored securely in our database using industry-standard encryption at rest and in transit. We implement strict access controls and security measures to protect this sensitive data.

We only use these bank details for processing Affiliate Commission payments and will never share them with unauthorized third parties. This data is processed under the legal basis of contract performance, as it's necessary for fulfilling our obligations under the Affiliate Program Terms and Conditions.

Data Retention and Deletion

We retain different types of data for specific periods:

Account information: Duration of your account plus 30 days
Marketing preferences: Until consent withdrawal
Security logs: 90 days
Analytics data: 26 months in anonymized form
SMS verification hashes: Retained indefinitely for fraud prevention
Financial records: 7 years (legal requirement)
Backups: Your data may persist in our backup systems for up to 90 days after deletion from active systems
Social media access tokens: Retained until you revoke access or delete your account

You acknowledge that:

We retain certain data as described in this Privacy Policy, even after account termination
Your data may persist in our backup systems for up to 90 days after deletion from active systems
Copies of Published Content may remain on third-party platforms after deletion from Our systems
We have no control over or responsibility for content once published to third-party platforms

You may request deletion of your data by contacting Us in writing at , subject to: * Legal retention requirements * Technical limitations * Our legitimate business needs

We reserve the right to retain anonymized or aggregated data that no longer identifies you after account termination.

Hosting and International Transfers

We use cloud service providers that may process your data outside the European Union. We ensure appropriate safeguards for your data through:

Standard contractual clauses
Encryption in transit
Data processing agreements with all third-party processors

By using our Services, you acknowledge and consent to the transfer of your data to these service providers, including potential transfers outside the European Union.

Third-Party Service Providers

We use third-party service providers to deliver our Services, including:

Cloud infrastructure and computing services
SMS verification services and communications
Email delivery and transactional messages
Video hosting services for help content loaded on-demand
AI service providers for content generation

These service providers may process your data outside the European Union. Each provider processes data in accordance with their own privacy policies and our data processing agreements. We ensure all providers maintain appropriate security measures and comply with applicable data protection laws.

Use of Your Information

We use your information for the following purposes:

To provide and operate the Services (legal basis: contract performance)
To enable content publishing to third-party platforms (legal basis: contract performance)
To notify you of service updates (legal basis: legitimate interests)
To identify and prevent fraud (legal basis: legitimate interests)
To develop new features (legal basis: legitimate interests)
To provide customer support (legal basis: contract performance)
To send marketing communications (legal basis: consent)
To process transactions (legal basis: contract performance)
To analyze service usage (legal basis: legitimate interests)
To comply with legal obligations (legal basis: legal obligation)
To generate AI-powered content (legal basis: contract performance)

Disclosure of Your Information

We share your information only in specific circumstances:

With your explicit consent
With service providers under appropriate data processing agreements
To comply with legal obligations
In connection with business transfers (with notice to you)
To protect rights and safety

All third-party processors are bound by data processing agreements that ensure appropriate protection of your data.

Cookies and Tracking

We use cookies for:

Essential site functionality (always active)
Analytics (requires consent)
Performance optimization (requires consent)
Video display from YouTube (requires consent)

You can manage cookie preferences through your browser settings. Refusing non-essential cookies will not affect core site functionality.

Your Rights

Under data protection law, you have the following rights:

Access: Obtain confirmation of processing and a copy of your data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data (subject to legal requirements)
Restriction: Limit how we use your data
Portability: Receive your data in a machine-readable format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Stop processing based on consent

To delete your social media integration data (including Facebook, Instagram, LinkedIn, and other connected platforms), you may:

Remove the integration from your channel list page within the application
Delete your account with us, which will remove all associated access tokens
Revoke access through the respective platform's settings
Request deletion by using our Contact Form as described in the "Contact Us" section

For all privacy-related inquiries and to exercise any of these rights, please use our Contact Form as described in the "Contact Us" section. We'll respond to all legitimate requests within one month as required by law.

You have the right to lodge complaints with the Information Commissioner's Office (ICO) in the UK.

Age Restrictions

The Site is not intended for anyone under 18. We do not knowingly collect data from minors. If we learn we have collected such data, we will delete it.

Security

We implement appropriate technical and organizational measures to protect your data:

Encryption in transit
Encryption at rest for sensitive data including social media access tokens and website credentials
Access controls and authentication

While we take all reasonable precautions, no security measures are perfect. We cannot guarantee absolute security.

Billing & Payment

Payment processing is handled by PCI-compliant providers. We:

Never see complete payment card details
Store only transaction identifiers and last 4 digits
Use industry-standard encryption for all financial data

Contact Us

For privacy-related inquiries and data protection matters, please use our Contact Form.

All data subject rights requests, privacy concerns, and personal data inquiries must be submitted through our secure contact form. We will respond to all legitimate requests within one month as required by law.